Sign in to your Adobe account with your Adobe ID and password.
When you download your first app, the Adobe Creative Cloud desktop app (which you’ll use to manage future downloads) will be installed at the same time.
Download your first purchased app
Download a trial version
To learn how to download a trial version, see Download and install a Creative Cloud trial.
Download more apps with Creative Cloud desktop app
What are the system requirements for my app?
For the complete system requirements for your Creative Cloud app, see System requirements | Creative Cloud.
Where do I download the Creative Cloud desktop app?
You can download Creative Cloud desktop app from Adobe.com as well as using direct download links. For more information, see Download Creative Cloud desktop app.
Why do I get a message indicating that I am in trial mode even though I have purchased a Creative Cloud subscription?
To stop error messages indicating that you’re still in trial mode or that your trial has expired, see Stop Creative Cloud from showing trial mode after purchase.
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Setting your preferences in Adobe CC is important when you’re working with new software. Understanding what your preferences can do for you gives you a good idea about what the software does. All applications in the Creative Cloud have different preferences; however, the way the Preferences dialog box works in each application is the same.
You can open the Preferences dialog box in each application by choosing Edit→Preferences (Windows) or Application Name→Preferences→General (Mac). The Preferences dialog box opens, as shown in this figure. Click an item in the list on the left side of the dialog box to navigate from one topic to the next.
The Preferences dialog box contains a great number of settings you can control by entering values into text fields using drop-down lists, buttons, check boxes, sliders, and other, similar controls. Preferences can be quite detailed.
However, you don’t have to know what each preference does or even change any of them: Most dialog boxes containing preferences are quite detailed in outlining which features the preferences control and are therefore intuitive to use.
The entire risk arising out of the use or performance of the sample scripts and documentation remains with you. The sample scripts are provided AS IS without warranty of any kind. Microsoft further disclaims all implied warranties including, without limitation, any implied warranties of merchantability or of fitness for a particular purpose. In no event shall Microsoft, its authors, or anyone else involved in the creation, production, or delivery of the scripts be liable for any damages whatsoever (including, without limitation, damages for loss of business profits, business interruption, loss of business information, or other pecuniary loss) arising out of the use of or inability to use the sample scripts or documentation, even if Microsoft has been advised of the possibility of such damages. Powershell version 6. DisclaimerThe sample scripts are not supported under any Microsoft standard support program or service.
Adobe also sometimes includes a Description area near the bottom of the dialog box. When you hover the mouse over a particular control, a description of that control appears in the Description area.
In some Preferences dialog boxes, a list box on the left side of the dialog box contains the categories of preferences you can change. When you finish changing the settings in that topic, select a new topic from the list and change the settings for another topic.
In some applications, not all settings you can modify are in the Preferences dialog box. For example, in Illustrator, you can change the color settings by choosing Edit→Color Settings to open the Color Settings dialog box. When you hover the mouse pointer over a particular drop-down list or button, a description of that control appears at the bottom of this extremely useful dialog box.
By launching Adobe Bridge and choosing Edit→Color Settings, you can change your color preferences across all Creative Cloud applications at one time, as shown in this figure.
In many Creative Cloud applications, you have the option to specify your main preferences for the overall document, such as setting up page dimensions, number of pages in the document, or page orientation (landscape or portrait). You can access these kinds of options by choosing the following command in each application:
This figure shows the Image Size dialog box.
With the Adobe Creative Cloud desktop application, you can easily transfer files between your computer and Creative Cloud online storage, and sync files on multiple devices. This page answers common questions about the Creative Cloud desktop app's requirements and working with files.
What types of files can I upload and preview on Creative Cloud?
On Creative Cloud, you can preview many creative file types directly in a web browser on your computer, tablet, or smartphone. These file types include PSD, AI, INDD, JPG, PDF, GIF, PNG, Photoshop Touch, Ideas, and others.
What operating systems does the Creative Cloud desktop app support?
The Creative Cloud desktop application system requirements are as follows:
Users running Windows Vista and earlier or Mac OS 10.6.8 and earlier cannot install the Creative Cloud desktop application. They must use the Adobe Application Manager.
Can I install the Creative Cloud desktop app on more than two computers with the same account?
There is no limit to the number of computers that can have the Creative Cloud desktop application installed using the same account.
You can sync files on multiple computers. However, activation is limited to two machines per individual associated with the membership, and you may not use the software on these devices simultaneously.
See the terms of use for more information. Learn how to deactivate a Creative Cloud license on a machine.
With the Creative Cloud desktop application, you can upload files up to 5 GB. If you attempt to upload anything larger, you may see some unexpected errors.
With the Creative Cloud website, you can upload files up to 1 GB. If you attempt to upload anything larger, you may see some unexpected upload failures.
How do I quit the Creative Cloud desktop application?
To quit the Creative Cloud desktop app, click the dotted icon located in the upper-right corner of the Creative Cloud desktop application.
To relaunch the Creative Cloud desktop application, find it in the following locations:
Mac OS: /Applications/Adobe Creative Cloud/
Windows 8 and 7: C:Program FilesAdobeAdobe Creative CloudACC
Note:
Relaunching the Creative Cloud desktop app refreshes the list of available updates and installed applications.
The Creative Cloud desktop application starts automatically the next time you log in. You can turn off this option in the app's preferences.
When files are moved in the local Creative Cloud Files folder, do they still exist locally? Are they available when disconnected?
When you move files in the local Creative Cloud Files folder and the Creative Cloud desktop app is running, the files automatically sync to Creative Cloud. When you look at these files in the Finder or Windows Explorer, you can see their status. Files currently syncing have blue arrows, and files synced to Creative Cloud have a green check mark.
If you don't have an Internet connection, syncing automatically pauses and resumes when the connection is restored. While you are disconnected, you have complete access to these files for editing. The menu and tray icons change status to let you know when you are connected or disconnected, and if sync is active.
How does syncing with the Creative Cloud desktop app differ from syncing with Adobe Touch Apps?
The Creative Cloud desktop application syncs files from your computer to Creative Cloud online storage. Syncing from within the Touch Apps will sync projects created within the app to your Creative Cloud online storage.
What happens if I delete files from my Creative Cloud Files folder?
File deletions sync to Creative Cloud and any other devices linked to the account. Files deleted from the Creative Cloud Files folder are first placed in the Archive files section of the Files page. The same is true of files deleted from the Files page.
Your quota counts archived files as well, so it is necessary to delete files permanently to free up storage space. You can browse your archived files in the Files view of the Creative Cloud Assets site to restore, unarchive, or permanently delete files to free up storage.
How do I move files between Adobe Touch Apps and Creative Cloud apps?Creative Cloud Sync Version
By storing your files on Creative Cloud, you can access them from:
To sync files to a Touch App from your desktop, drag or save files to the Creative Cloud Files folder. In your Touch App, tap the import image icon, select Creative Cloud, and then tap the Creative Cloud file you want to upload.
You can also sync files from Adobe Touch Apps to your desktop using Adobe Creative Cloud. Any files you upload to Creative Cloud from a Touch App are in your desktop's Creative Cloud Files folder. For more information on uploading files to Creative Cloud from Adobe Touch Apps, read Collaborate on folders and libraries.
Files in the Creative Cloud Files folder sync alphabetically, by directory.
You can collaborate with other users and share a folder from your Creative Cloud account with specified Creative Cloud users. All invited users can then work cooperatively with the assets in the shared folder. Collaborators can view, edit, rename, move, or delete contents of the shared folder. For more information, see Collaborate on folders and libraries.
Can I change the default location of the Creative Cloud Files folder?
No. If you move or delete the Creative Cloud Files folder while the Creative Cloud desktop app is running, you are prompted to quit the application so you can restore it manually. You can also have it restored automatically, which downloads all of your files from your account.
How do you sync Creative Cloud files to a Creative Cloud-enabled Touch App?
There are two distinct workflows to consider. You sync Touch App projects to the Creative Cloud, and you also import CS files and images from your Creative Cloud account into Touch App projects.
Touch App File Syncing—The latest iOS versions of Adobe Photoshop Touch, Adobe Proto, Adobe Ideas, and Adobe Collage support syncing. When syncing is turned on, the Touch App's native app files are synced to Creative Cloud on a per-app basis. For example, when you create a project in Photoshop Touch, it syncs only a Photoshop Touch (.psdx) file to Creative Cloud. In addition, these files are synced to your Creative Cloud Files folder on your computer. With the Touch App plug-ins installed, open these .psdx files in Photoshop.
Importing files—The new Touch Apps provide a few different ways to import the files in your Creative Cloud account. When you import, you can browse thumbnail renditions of the supported files in Creative Cloud, including PSDs, JPGs, PNGs, AIs, INDDs, and others. When you import, Creative Cloud creates a rendition and imports it into your project. These larger Adobe files are not synced to your iOS device.
When I save an edited file, does it upload only what I've changed? Or do I have to wait to upload the entire file again?
When you change a file, the entire file syncs. Differential or block-level sync is not currently supported.
Yes. To cancel file sync, tap on the Creative Cloud icon in the organizer and turn off syncing.
How can I check the progress of files queued for syncing?
Clicking the Creative Cloud desktop application icon in the system tray (Windows) or menu bar icon (Mac) displays the current progress for any queued files. It also gives an estimated time remaining for the syncing process to complete. Items with a green check mark on their thumbnail in the Creative Cloud Files folder have finished syncing. New files or files that have been edited have an icon with blue arrows to indicate that they are currently pending a sync.
On Mac, I see files are syncing, but why don't I see my menu icon?
If the menu icon is not visible, the preference to show or hide the icon is turned off. To turn it on, go to System Preferences under Creative Cloud.
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Dear Forum Members,
I am having trouble deploying the Adobe Creative Cloud All Apps 2018 via JAMF 10.5. I created the package using Creative Cloud Packager (CCP) as a serialised package. We use this shared license method for the lab environment (We also use Named User License method for staff and student's individual notebook) Once the package is created, a folder gets created containing an installaler.pkg and uninstaller.pkg. I simply uploaded the PKG files into JAMF Admin and created a software installation policy. The computer enters an almost hanging unusual state once the policy got triggered. In about 30 minutes time, I get to log back to the Mac again and found nothing is installed. The JAMF policy log shows the following:
Installation failed. The installer reported: installer: Package name is Adobe CC 2018 Jul - All Apps
installer: Installing at base path / installer: The install failed (The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.) Any clues why would the installation fail? Thanks All! I referred this article while creating the package. https://www.jamf.com/resources/technical-papers/administering-adobe-creative-cloud-for-enterprise-with-the-casper-suite/ Comments are closed.
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